Privacy Policy

Effective Date: [Insert Date]

At Selgra, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (selgra.com) or make a purchase. By using our website, you agree to the practices described below.


1. Information We Collect

When you shop with Selgra or interact with our site, we may collect the following information:

  • Personal Information: Name, billing/shipping address, phone number, email address.

  • Payment Information: Processed securely via third-party providers (e.g., Shopify Payments, PayPal, Stripe). Selgra does not store full credit card numbers.

  • Order & Account Information: Order history, preferences, and saved items.

  • Technical Data: IP address, browser type, device type, and cookies for site functionality and analytics.

  • Marketing Data: Your communication preferences and interactions with our emails or ads.


2. How We Use Your Information

We use your personal data to:

  • Process and deliver orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and product offerings.

  • Send marketing emails or promotions (with your consent).

  • Comply with legal, tax, and regulatory requirements.


3. How We Store & Protect Your Data

  • Selgra uses Shopify’s secure platform, which employs industry-standard encryption (SSL) to protect your information.

  • Your personal data is stored only as long as necessary to fulfill the purposes outlined in this policy.

  • We implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse of your information.


4. Sharing Information with Third Parties

We do not sell or rent your personal data. However, we may share it with trusted third-party services, including:

  • Shopify (our eCommerce platform).

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments).

  • Shipping carriers (for delivery of your orders).

  • Analytics and marketing tools (e.g., Google Analytics, Facebook Pixel).

Each third party only has access to the data necessary to perform their services and is required to protect your information.


5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential site features (e.g., cart, checkout).

  • Analyze traffic and improve user experience.

  • Provide targeted advertising.

You can manage or disable cookies in your browser settings.


6. Your Rights Under GDPR & CCPA

For EU/EEA Customers (GDPR):

You have the right to:

  • Access, update, or delete your personal data.

  • Restrict or object to certain processing.

  • Request data portability.

  • Withdraw consent at any time (without affecting prior lawful use).

For California Customers (CCPA):

You have the right to:

  • Know what personal data we collect and how it’s used.

  • Request deletion of your personal information.

  • Opt out of the sale of personal data (Selgra does not sell data).

  • Non-discrimination for exercising your rights.

To exercise your rights, email us at support@selgra.com.


7. Data Retention

We retain personal information only for as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce agreements.


8. Children’s Privacy

Selgra does not knowingly collect personal data from children under the age of 13 (or the minimum legal age in your jurisdiction). If we discover such information, it will be deleted immediately.


9. International Data Transfers

As we operate globally, your data may be transferred outside your home country (including to the United States and Canada). By using our services, you consent to such transfers, which are protected under applicable data protection laws.


10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.”


11. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us at:

📧 support@selgra.com
🌐 selgra.com